PRIVACY POLICY
HOTELES MARINA D’OR S.L considers as a fundamental objective to guarantee and protect the privacy of the personal data of its clients and of any user of this website.
I.- IDENTITY AND CONTACT DATA OF THE DATA CONTROLLER
MARINA D’OR HOTELS S.L. owner of this website, with CIF B-12851945 domiciled in Oropesa del Mar C/L’Antina nº3, 12594, book 1109, folio 130, page CS-32455, constituted by authorized deed before the Castellón notary, Mr. Joaquín Serrano Yuste, on September 21, 2010, with protocol number 2,288.
To manage any issue arising from the use of this website, you can contact the company directly at said address, through the website itself, by sending an email to info@hotelesvilareal.com, or by calling 964 72 72 70.
II.- REGULATION
HOTELES MARINA D’OR is committed to protecting the privacy of its clients by adjusting to compliance with current regulations (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the Protection of Natural Persons in regarding the Processing of Personal Data and the free circulation of these data and by which Directive 95/46/EC is repealed).
III.- Data Collection
HOTELES MARINA D’OR collects your personal data by different means:
Through the forms on your website
Through the e-mails that you can send to the email addresses of Marina d’Or
By means of telephone communication and/or whatsapp chat, being you the one who provides the data
Through the Registry in any of the establishments.
When contracting any of the services that can be provided in the tourist complex.
HOTELES MARINA D’OR does not collect data from minors under 18 years of age. The user declares to be of legal age, otherwise he must refrain from giving any data. Likewise, the user is responsible for the veracity of the data provided.
IV.- Purpose of Data Processing
HOTELES MARINA D’OR will process your personal data with the main purpose of offering you the requested services and making your reservation effective, as well as to enable the payment thereof. Other purposes for which Marina d’Or may process your personal data are:
Respond to your requests for information when you so request.
Enable registration as a user of the services offered through the web when you fill in the relevant form. (for example: the ticket sales service or the agencies and tour operators area).
Enable your participation in the draws and promotions that are carried out through the web, when you register for them.
Know your level of satisfaction and obtain comments on your experience in our facilities.
Send you our Newsletter, as well as other electronic and non-electronic commercial communications that allow you to stay informed of the offers and promotions of the companies collaborating with Marina d’Or, provided that you have given your consent to do so.
The legitimizing basis for the aforementioned data processing will be the contractual or pre-contractual relationship between you and HOTELES MARINA D’OR, as well as your consent, in the cases in which it is required. If the data is not processed, the execution of the contract or the purposes listed could not be achieved.
V.- DATA CONSERVATION
The data processed by HOTELES MARINA D’OR as Data Controller will be kept for the time necessary to maintain the relationship between HOTELES MARINA D’OR S.L. and you. Once it is finished, your data will be kept for the period established in the applicable regulations, which can be found in the privacy policy of each treatment.
VI.- ASSIGNMENT OF DATA
If you give your consent, your data may be transferred to third parties in order to send you electronic and non-electronic commercial communications related to the services and products they offer. These may belong to sectors related to leisure, tourism, construction and renewable energies.
VII.- EXERCISE OF RIGHTS
You may exercise your rights of access, rectification, deletion, opposition, revocation, portability and limitation of treatment, collected in the RGPD (EU) 2016/679, by sending a letter together with a copy of your DNI or equivalent identification document to C/ L’Antina nº3 CP 12594 of Oropesa del Mar (Castellón) or by email to info@hotelesvilareal.com under the subject of Data Protection. The request must specify which of these rights it requests to be satisfied and be accompanied by a photocopy of the DNI or equivalent identification document. You may also exercise these rights before our Data Protection Officer, identified in the first section of this Privacy Policy. If you consider that your rights have not been properly addressed, you can file a claim with the Spanish Data Protection Agency (AEPD), about which you can find more information at www.agpd.es